Archives
Our myCentral policyholder website has been enhanced! myCentral allows you to manage and update your policies and billing accounts online. Some benefits to the enhanced site include:
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Category: Business, Central, Commercial, Financial, Personal, Risk Management, Service
Tags: auto, auto ID card, billing, business, home, manage my account, Mobile app, myCentral, paperless options, pay my bill, policyholder website, report a claim, roadside assistance
Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…
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Has a service provider or company asked you to go paperless or to sign up for e-billing? If you haven’t been asked this, I would be genuinely surprised. In today’s world, paper statements are becoming a thing of the past….
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I do not like paying bills. Who really does? For me, it’s not just the fact that I’m spending all my money. It’s also organizing all the different bills that come in the mail and then finding the time to…
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Category: Central, Personal, Saving Money, Service, Technology
Tags: bill pay, discounts & credits, EFT, electronic funds transfer, Millenials, Mobile app, payment, payment timeliness
In today’s world it is easier than ever to experience great customer service in less traditional ways. Thanks to advancements in technology such as smartphones, laptops, and tablets, there are a number of ways for people to find just about anything…
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Category: Central, Communication, Personal, Service, Technology
Tags: consumer reports, Customer Service, laptop, Mobile app, online, smartphone, tablet, website
You see the flashing lights in your rear view mirror. You think to yourself, “How fast was I going? I wasn’t going that fast, was I? Oh shoot, I’m being pulled over!” Next flurry of thoughts: pull over to the…
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Category: Auto, Central, Personal, Technology
Tags: auto ID card, electronic proof of coverage, electronic proof of insurance, Mobile app, myCentral, officer, police, proof of insurance, pulled over, traffic stop
I just returned from a 10-day road trip from Ohio to Idaho with my family. What was unique about this trip is that it was thrown together with almost no planning. There was a death in the family and the timeframe…
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Category: Auto, Central, Personal, Social Media, Technology
Tags: ATM, Gas Buddy, Google Maps, Mobile app, mobile banking, mobile device, Redbox, road trip, smartphone, travel, Weather Bug
Everyone wants speedy and accurate service right? Well, technology has come a long way and many companies not only have user-friendly websites, but more and more companies also have mobile apps so customers can self-service their accounts. By stepping into…
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Category: Central, Personal, Service, Technology
Tags: e-billing, e-options, e-policy, EFT, electronic options, Mobile app, myCentral, online account management, secure website, self service, website
The cell phone is quickly becoming a thing of the past, while the smartphone is quickly becoming the latest trend. Here are a few interesting facts: Of the 4 billion mobile phones in use, just over 1 billion are now smartphones. Apple…
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