Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives when they weren’t able to give me exactly what I needed at the exact moment that I needed it. I’m sure a lot of people can relate as well.
“What do you want to be when you grow up?” A common question we all heard as children but the response was probably never “an insurance agent,” or “a claims adjuster,” or “an underwriter.” However, many will say they want to be a doctor, teacher, police officer, or in a career where they can help others and make a difference. But that is exactly what a career in the insurance industry can provide.
Roy Goodman once said, “Remember that happiness is a way of travel, not a destination.” Even though my current career looks very different from what I had envisioned, life had other plans that have taken me on many travels before reaching my final destination.
Are you anticipating a nice tax refund this year? Maybe you have plans for a new TV or a special vacation. But imagine someone beats you to your refund by filing a fraudulent tax return, putting your plans on hold. Instead, you’ll have an identity theft mess to clean up. And it can take nearly a year—278 days on average in the United States—to resolve tax fraud and receive your rightful refund. 
If someone would have told me I would be working for an insurance company after graduating from college, I probably would have said they were crazy. After all, why would a pharmacist work for an insurance company? In honor of Insurance Careers Month, I’d like to share my story of how I went from attending pharmacy school to being a software developer in the insurance industry.
If you are in the insurance industry and are like me, you never thought of it as a career while growing up, but have found it to be incredibly rewarding. While those of us in the industry can appreciate the opportunities this career path offers, it can be challenging to convince others what a rewarding career insurance can be. The Insurance Careers Month movement is trying to do just that.
Who likes to make New Year resolutions? Who never sticks to them? We are one month into the New Year – are you still working towards your goals? Like many of you, my resolutions include living a healthier lifestyle and taking control of my finances. But in order to actually accomplish these goals, here are a few secrets I’ve learned to keep myself on track: