When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t just want to work anywhere; the company and values mattered to me.
A day in the life of a loss control consultant is the closest thing in the insurance industry to being a rock star. People love to see my name calling on their phone or see me showing up at their business. My advice is always graciously accepted and appreciated, and tears are always shed when I leave.
I’ve written a couple of times in the past about how much I enjoy the insurance industry and how I was able to find a home in it back in 2001. However, there’s no reason to keep writing about me; rather, allow me to give you a 30,000-foot overview of all of the career possibilities that exist in our important and meaningful industry! If you’re looking for a career change and haven’t considered insurance, you might be in for a surprise.
Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local restaurant. Though I had just started graduate school, I was beyond ready to put my apron down and look for a steady, full-time job. When I saw a customer services position open at Central, it was a no-brainer; I had to apply! Long story short, I got the job and began my career in the insurance industry and what a joy it’s been!
Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives when they weren’t able to give me exactly what I needed at the exact moment that I needed it. I’m sure a lot of people can relate as well.
“What do you want to be when you grow up?” A common question we all heard as children but the response was probably never “an insurance agent,” or “a claims adjuster,” or “an underwriter.” However, many will say they want to be a doctor, teacher, police officer, or in a career where they can help others and make a difference. But that is exactly what a career in the insurance industry can provide.
Roy Goodman once said, “Remember that happiness is a way of travel, not a destination.” Even though my current career looks very different from what I had envisioned, life had other plans that have taken me on many travels before reaching my final destination.