Central Insurance Companies

Category: Service


Be a Part of the Team!

September is one of my favorite months. It’s the official start of fall, which is my favorite season. I love the cooler weather and the changing colors. I also love the football! Being born and raised in Ohio, I am…

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Positive Employees Lead to Happy Customers

I was listening to a podcast the other day about corporate culture, featuring Pat Lencioni. Lencioni is the author of multiple best-selling books and owner of a company called The Table Group, which works with companies and advises them how…

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The Do’s of Customer Service

Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…

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The Benefits of Working with an Independent Agent

Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…

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E-asy Button – Go Paperless

Has a service provider or company asked you to go paperless or to sign up for e-billing? If you haven’t been asked this, I would be genuinely surprised. In today’s world, paper statements are becoming a thing of the past….

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Is Human Interaction Still Necessary in a Digital Lifestyle?

When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:

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Get the Dish on Restaurant Food Safety

When customers enter a restaurant or food establishment, they expect an attentive wait staff, friendly service, tasty food, enjoyable atmosphere and, most importantly, a clean environment. The health inspector has a major influence on your business’s good standing, but in…

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