Central Insurance Companies
Integrity – Relationships – Excellence
Category: Service
Positive Employees Lead to Happy Customers
I was listening to a podcast the other day about corporate culture, featuring Pat Lencioni. Lencioni is the author of multiple best-selling books and owner of a company called The Table Group, which works with companies and advises them how…
Read MoreThe Do’s of Customer Service
Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…
Read MoreThe Benefits of Working with an Independent Agent
Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…
Read MoreIs Human Interaction Still Necessary in a Digital Lifestyle?
When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:
Read MoreGet the Dish on Restaurant Food Safety
When customers enter a restaurant or food establishment, they expect an attentive wait staff, friendly service, tasty food, enjoyable atmosphere and, most importantly, a clean environment. The health inspector has a major influence on your business’s good standing, but in…
Read MoreEFT: Schedule It and Forget It!
I do not like paying bills. Who really does? For me, it’s not just the fact that I’m spending all my money. It’s also organizing all the different bills that come in the mail and then finding the time to…
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