Central Insurance Companies

Category: Service


New Year’s Resolution or One Word?

A couple of months ago, I posted about Jon Gordon’s One Word That Will Change Your Life. You can read that post here. The end of the year is rapidly approaching, which means I need to find my new word…

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Christmas Traditions Made with Family

Christmas is right around the corner which means stores are packed with people trying to find the perfect gift. It often seems like Thanksgiving is quickly surpassed in the excitement of Black Friday, the official kickoff of the holiday shopping…

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One Word

Earlier this year, my company offered a presentation about Jon Gordon’s book One Word That Will Change Your Life. The basic idea of the book is to choose one word to focus on as your driving force for the year….

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Be a Part of the Team!

September is one of my favorite months. It’s the official start of fall, which is my favorite season. I love the cooler weather and the changing colors. I also love the football! Being born and raised in Ohio, I am…

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Positive Employees Lead to Happy Customers

I was listening to a podcast the other day about corporate culture, featuring Pat Lencioni. Lencioni is the author of multiple best-selling books and owner of a company called The Table Group, which works with companies and advises them how…

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The Do’s of Customer Service

Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…

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The Benefits of Working with an Independent Agent

Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…

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