Central Insurance Companies
Integrity – Relationships – Excellence
Category: Service
Be a Part of the Team!
September is one of my favorite months. It’s the official start of fall, which is my favorite season. I love the cooler weather and the changing colors. I also love the football! Being born and raised in Ohio, I am…
Read MorePositive Employees Lead to Happy Customers
I was listening to a podcast the other day about corporate culture, featuring Pat Lencioni. Lencioni is the author of multiple best-selling books and owner of a company called The Table Group, which works with companies and advises them how…
Read MoreThe Do’s of Customer Service
Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…
Read MoreThe Benefits of Working with an Independent Agent
Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…
Read MoreIs Human Interaction Still Necessary in a Digital Lifestyle?
When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:
Read MoreGet the Dish on Restaurant Food Safety
When customers enter a restaurant or food establishment, they expect an attentive wait staff, friendly service, tasty food, enjoyable atmosphere and, most importantly, a clean environment. The health inspector has a major influence on your business’s good standing, but in…
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