The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty food,…
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Category: Employees, Service
Tags: customer, customer experience, Customer Service, customer service person, customer service tips, customers, good customer service, holidays, positive customer service, small act of kindness
As a long-time homebrew hobbyist and a self-proclaimed craft beer aficionado, I have a deep appreciation for the passion and hard work that goes into creating great spirits. If you’ve managed to turn your passion into your business and joined…
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Category: Business, Commercial, Liability, Loss Control, Prevention, Risk Management, Service
Tags: alcohol, alcohol awareness, alcohol awareness training course, alcohol training, bar owners, bartenders, business, business insurance, business owner, commercial building, Commercial general liability, commercial insurance, commercial property, customers, employee, employees, employment, fall prevention, hazard, liquor liability, protecting business property, safety, Safety Tips, small business, taprooms, tastings
Football season is here! It seems to evoke a sense of enthusiasm and celebration, especially when your favorite team is playing! Just look at the fans in the picture (the guy in the blue’s team just got scored on, I…
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Category: Business, Claims, Commercial, Employees, Liability, Loss Control, Prevention, Risk Management, Service
Tags: alcohol, alcohol awareness, alcohol awareness training course, bar owners, bartenders, intoxication, liability claims, liability coverage, liability insurance, liquor liability, loss control, risk management, safety, Safety Tips
We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service” or “The BEST customer service in the industry!” But, what really is great customer service and how can…
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Category: Business, Communication, Employees, Service
Tags: best customer service, customer, customer experience, Customer Service, customers, ownership, Service, take ownership
Our myCentral policyholder website has been enhanced! myCentral allows you to manage and update your policies and billing accounts online. Some benefits to the enhanced site include:
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Category: Business, Central, Commercial, Financial, Personal, Risk Management, Service
Tags: auto, auto ID card, billing, business, home, manage my account, Mobile app, myCentral, paperless options, pay my bill, policyholder website, report a claim, roadside assistance
Attend elementary school, graduate high school, go to college and get a degree, and then head out into the workforce; the standard career path. The problem is that model and expectation does not fit everyone and many do not know…
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Category: Central, Communication, Education, Employees, Independent Agents, Personal, Service, Technology
Tags: career paths, Central Insurance Companies, insurance careers, insurance careers month, insurance carrier, rewarding career
When I first applied at Central, I had been looking for a stable job at a grounded and experienced company. While the job market can be somewhat unpredictable with positions available in so many different fields, I knew I didn’t…
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Category: Central, Claims, Education, Employees, Independent Agents, Personal, Service
Tags: Central Insurance Companies, claim representative, claims service, Customer Service, insurance careers, insurance careers month, positive customer service
