In my blog post, Protect Yourself While Shopping Online, I shared how to protect yourself as a consumer. Now, let’s talk about protecting your customers and yourself as a business owner. If you have any kind of online store where…
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Category: Business, Commercial, Liability, Prevention, Technology
Tags: business, business owner, commercial cyber, computer, computer attack, cyber crime, cyber extortion, cyber insurance, cyber insurance coverage, cyber risk, cyber security, cybersecurity, data breach, fraud, hackers, home-based business, Identity recovery, identity theft, Internet, liability, liability coverage, online, online presence, online shopping, retail, retailer, technology, website
In today’s world it is easier than ever to experience great customer service in less traditional ways. Thanks to advancements in technology such as smartphones, laptops, and tablets, there are a number of ways for people to find just about anything…
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Category: Central, Communication, Personal, Service, Technology
Tags: consumer reports, Customer Service, laptop, Mobile app, online, smartphone, tablet, website
Dawn walked into her office on Black Friday. Thanksgiving had been a lot of fun. It was good to catch-up with the family, some of whom had flown in from different parts of the country. Dawn, the CFO of a…
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Category: Business, Central, Commercial, Loss Control, Technology
Tags: cyber attack, cyber risk, data breach, DDoS attack, denial of service attack, Distributed Denial of Service attack, hacker, online system, public relations, website
Everyone wants speedy and accurate service right? Well, technology has come a long way and many companies not only have user-friendly websites, but more and more companies also have mobile apps so customers can self-service their accounts. By stepping into…
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Category: Central, Personal, Service, Technology
Tags: e-billing, e-options, e-policy, EFT, electronic options, Mobile app, myCentral, online account management, secure website, self service, website
I smile when I remember running home from school to catch my favorite cartoons. I also remember many dates with my wife, walking to the theater or staying in and renting a movie. To this day, we still enjoy a good…
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Category: Central, Home, Technology
Tags: Amazon Prime, cable, Crackle, dish, Google Play, Hulu, iTunes, Netflix, online video, streaming video, website, YouTube
Do you worry about someone hacking into your computer and stealing your private information? Many of us bank, manage credit cards, and report our income taxes online, and use Facebook and other social media websites. All of these types of sites…
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Category: Central, Personal, Prevention, Technology
Tags: e-mail, hacker, letters, link, Microsoft, numbers, passwords, secure, special character, website