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Protect Your Online Retail Business

In my blog post, Protect Yourself While Shopping Online, I shared how to protect yourself as a consumer. Now, let’s talk about protecting your customers and yourself as a business owner. If you have any kind of online store where…

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Log On for Great Customer Service

In today’s world it is easier than ever to experience great customer service in less traditional ways. Thanks to advancements in technology such as smartphones, laptops, and tablets, there are a number of ways for people to find just about anything…

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Don’t Deny the Threat of Denial of Service Attacks

Dawn walked into her office on Black Friday. Thanksgiving had been a lot of fun. It was good to catch-up with the family, some of whom had flown in from different parts of the country. Dawn, the CFO of a…

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Online Video: A Stream of Entertainment

I smile when I remember running home from school to catch my favorite cartoons.  I also remember many dates with my wife, walking to the theater or staying in and renting a movie. To this day, we still enjoy a good…

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Do Your Passwords Pass the Security Test?

Do you worry about someone hacking into your computer and stealing your private information?  Many of us bank, manage credit cards, and report our income taxes online, and use Facebook and other social media websites.  All of these types of sites…

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