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The Regtech Revolution: Using Technology to Improve Insurance Regulatory Outcomes

In a previous article, I talked about the InsurTech movement. That is, start-up companies developing technology solutions for insurance companies. One place insurance companies need help with is complying with new regulatory requirements. One branch of InsurTech that is working…

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Customer Service Then & Now

While browsing Pinterest the other day, I came across this photo of a phone operator from 1911. It made me stop and think about the technology we use to interact with customers today and how those lines of communication have evolved…

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