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The Spirit of Kindness in Customer Service

The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty food,…

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Birthday Kindness All Year Long

Having just celebrated my 26th birthday, I was overwhelmed with love and affection. With all of the cards, phone calls, and kind words, I was very flattered.  That little extra attention truly made me feel special and I thought to…

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Little Moments and Big Lessons

Turning the page on my calendar is always an exciting moment for me. It’s something so simple yet it gives me hope and the opportunity for change. My particular calendar also includes an inspirational quote each month, and February’s seemed…

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