We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service” or “The BEST customer service in the industry!” But, what really is great customer service and how can…
Read MoreWhile putting myself through college many years ago, I worked as a server in a couple of casual dining restaurants. Except for the occasional patron that “forgot” to leave a tip and the long odd hours, I loved that job!…
Read MoreA couple of months ago, I posted about Jon Gordon’s One Word That Will Change Your Life. You can read that post here. The end of the year is rapidly approaching, which means I need to find my new word…
Read MoreChristmas is right around the corner which means stores are packed with people trying to find the perfect gift. It often seems like Thanksgiving is quickly surpassed in the excitement of Black Friday, the official kickoff of the holiday shopping…
Read MoreWith the Presidential election still fresh in our minds, what better time to celebrate Veterans Day and recognize those who selflessly served our country so we could enjoy our many freedoms like the right to vote.
Read MoreWow, it’s hard to believe that 2011 is almost over! It’s been a wild ride this year, with the many ups and downs with our economy and unusual weather across our country……. so much of this is out of our…
Read MoreRecognize this logo? You’ve probably seen it in an ad or on TV, or maybe in your insurance agent’s office. Do you really know what it means?
Read More