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Adjusting Your Attitude about Your Claims Adjuster

I have handled a lot of claims in my four-plus years as a claims adjuster.  I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the…

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What Women Want: A Relationship with Good Customer Service

I read a study recently that said 95 percent of women are the financial decision makers in their household.  95 percent!  It got me thinking about a show I’ve been watching lately called “Mad Men.” If you’re not familiar with the…

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