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Leadership: A Big Word with Even Bigger Implications

When I did a quick internet search for “leadership,” I received 842 million results in less than a second. More often than not, people tend to associate leadership with individuals such as military generals, politicians, sports coaches, or business owners….

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A Happy Workplace is a Healthy Workplace

Unless you were born to wealthy parents or won the lottery as a teenager, you probably have to work.  When you think about it, you spend more time during your day with your co-workers than with your own friends and…

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Adjusting Your Attitude about Your Claims Adjuster

I have handled a lot of claims in my four-plus years as a claims adjuster.  I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the…

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