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Become an Everyday Leader

When we think of leadership, we often think of upper management – the “big dogs.” However, have you ever stopped to think about the people you admire? Have you thought about the people who made a difference in your own…

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Debbie Downer or Happy Hilda: Keeping a Positive Attitude in the Workplace

To get passionate customers, you need passionate employees.  Employees must be empowered to do the right thing and be willing to walk a mile in their customers’ shoes. After all, your customers not only have an interest in your product,…

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