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Sharing Kindness and Compassion through Positive Customer Experiences

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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Caring Customer Service Makes A Lasting Impression

As a fairly new employee at my company, it can sometimes feel intimidating to always provide the best service possible. I have an excellent training program, tons of support, and open lines of communication with my entire department, but I’ve…

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