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Protect Your Online Retail Business

In my blog post, Protect Yourself While Shopping Online, I shared how to protect yourself as a consumer. Now, let’s talk about protecting your customers and yourself as a business owner. If you have any kind of online store where…

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Protect Yourself While Shopping Online

These unprecedented times have left many of us with only one way to shop: online. Many online businesses have benefited from consumers “sheltering in place” with an influx of buyers shopping via apps and the internet. I am sure that I…

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Log On for Great Customer Service

In today’s world it is easier than ever to experience great customer service in less traditional ways. Thanks to advancements in technology such as smartphones, laptops, and tablets, there are a number of ways for people to find just about anything…

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The Invisible Criminal

I receive e-mails periodically from industry sources that share information on various insurance topics. One thing that’s certain is that communication has changed since I entered the industry. From the not-so-green printed manuals to Facebook and digital newsletters, information flows…

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Five Ways to Protect Your Identity Online

Have you thought about what will happen if the United States Postal Service continues to reduce their services? How will you be impacted if they cut out Saturday delivery? Does your life get put on hold because they decrease service?…

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