In my blog post, Protect Yourself While Shopping Online, I shared how to protect yourself as a consumer. Now, let’s talk about protecting your customers and yourself as a business owner. If you have any kind of online store where…
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Category: Business, Commercial, Liability, Prevention, Technology
Tags: business, business owner, commercial cyber, computer, computer attack, cyber crime, cyber extortion, cyber insurance, cyber insurance coverage, cyber risk, cyber security, cybersecurity, data breach, fraud, hackers, home-based business, Identity recovery, identity theft, Internet, liability, liability coverage, online, online presence, online shopping, retail, retailer, technology, website
These unprecedented times have left many of us with only one way to shop: online. Many online businesses have benefited from consumers “sheltering in place” with an influx of buyers shopping via apps and the internet. I am sure that I…
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Category: Business, Commercial, Liability, Prevention, Risk Management, Technology
Tags: applications, commercial, credit card, credit cards, cyber, cyber insurance, cyber security, cybersecurity, fraud, hackers, Internet, internet safety, liability coverage, liability insurance, online, online payment, online safety, online shopping, protect online privacy, retail
In today’s world it is easier than ever to experience great customer service in less traditional ways. Thanks to advancements in technology such as smartphones, laptops, and tablets, there are a number of ways for people to find just about anything…
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Category: Central, Communication, Personal, Service, Technology
Tags: consumer reports, Customer Service, laptop, Mobile app, online, smartphone, tablet, website
I receive e-mails periodically from industry sources that share information on various insurance topics. One thing that’s certain is that communication has changed since I entered the industry. From the not-so-green printed manuals to Facebook and digital newsletters, information flows…
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Category: Central, Employees, Loss Control, Prevention, Risk Management, Technology
Tags: computer, cybercrime, data breach, online, passwords, security
Have you thought about what will happen if the United States Postal Service continues to reduce their services? How will you be impacted if they cut out Saturday delivery? Does your life get put on hold because they decrease service?…
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Category: Central, Prevention, Risk Management, Technology
Tags: e-mail, identity theft, online, paperless, password, phishing, preventive measures, security