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Mining the Data: Artificial Intelligence and Insurance

Recent improvements in computing power allow users to rapidly process very large volumes of data.  One area of computer science that has benefited from this is Artificial intelligence (AI); this includes an area of AI known as Machine Learning (ML)….

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The Regtech Revolution: Using Technology to Improve Insurance Regulatory Outcomes

In a previous article, I talked about the InsurTech movement. That is, start-up companies developing technology solutions for insurance companies. One place insurance companies need help with is complying with new regulatory requirements. One branch of InsurTech that is working…

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Customer Service Then & Now

While browsing Pinterest the other day, I came across this photo of a phone operator from 1911. It made me stop and think about the technology we use to interact with customers today and how those lines of communication have evolved…

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Developing a Career as a Developer in Insurance

I discovered my fascination for computers and technology at a very young age. I was the go-to family member for fixing all of the tech problems; from hooking up the VCR to reviving the ancient laptop that suddenly stopped working….

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The InsurTech Phenomenon and The Future of Insurance Technology

New technologies are rapidly changing the world of business. Some examples of these new technologies include artificial intelligence, analytics, and wearables. Much like these new business technologies is the recent phenomenon in the insurance world: the InsurTech (Insurance Technology) startup…

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