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Finding Great Customer Service is More Than Just Luck

When I was a child, one of my favorite childhood activities was to search for four-leaf clovers in my yard. Some people may think that it is pure luck when you find a four-leaf clover, and of course there is some…

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Navigating the Roof Claim Process

It’s springtime again and Mother Nature is already sending us strong winds and hail that may affect the one thing that offers the greatest protection to our home: the roof. Most of us have many questions when it comes to…

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Household Inventory: The Why and The How of It

What if your home were damaged or destroyed by a fire, theft or natural disaster? When it comes time to file the claim with your insurance company, will you be able to list every item that was in every room of…

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