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“I want to work in insurance when I grow up!” – No One Ever
“I want to work in insurance when I grow up!” – No One Ever There aren’t a lot of people working for insurance carriers or agents who grew up thinking that’s where their career would take them. Unless insurance was…
Read MoreGetting Personal with Agents and Underwriters
I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central Insurance. However, when I obtained my very first position as a personal lines customer service representative at…
Read MoreThe Next Steps to Take After Your Identity Has Been Stolen
Original post authored by Assured Neace Lukens and shared with their permission. In our first blog on identity theft, we discussed the first steps you should take after your identity has been stolen. Once you have reported the theft to the proper authorities…
Read MoreThe First Steps to Take After Your Identity Has Been Stolen
Original post authored by Assured Neace Lukens and shared with their permission. Identity theft is becoming more and more common in today’s digital world. If your personal information is stolen, it only takes thieves a matter of minutes to cause…
Read MorePlanning a Road Trip: The Best Route is a Painless Route
Summertime is the perfect time to relax on the beach with an umbrella, a cold beverage, and of course one of those tiny beach chairs. My wife and I recently shared this thought, but immediately followed it up with “How are we going to get…
Read MoreSummer is Perfect for Preventing and Repairing “Ice Dam” Damage
In the Northeast, the term “ice dam” is met with grimacing faces and curse words. For those of you blissfully unaware of its meaning, an ice dam is the build-up of ice on roofs that causes damage to the building…
Read MoreCommunication Skills “Speak” Volumes
Communication, and understanding its importance, is paramount to the success of any business. Proper communication skills are just as important in each of our individual lives as well. We’ve all dealt with a person or business that possessed less than adequate…
Read MoreSpring: A Renewed Sense of Customer Service
One of my favorite times of the year is the beginning of spring. Everything, and I do mean everything, appears rejuvenated! The sun shows its beautiful face earlier every morning, and it stays out even longer before tucking us into…
Read MoreFinding Great Customer Service is More Than Just Luck
When I was a child, one of my favorite childhood activities was to search for four-leaf clovers in my yard. Some people may think that it is pure luck when you find a four-leaf clover, and of course there is some…
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