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On the Twelfth Day of…INSURANCE?!

We should be grateful for the peace of mind that insurance provides all year long, but certain coverages definitely come in handy around the holidays. Enjoy this song to the tune of the classic Christmas carol, “The 12 Days of…

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The Spirit of Kindness in Customer Service

The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty food,…

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Safely Prepare for Your Guests to Prevent the Holiday Mess

Fall is the most popular American season according to YouGov.com. This favorite time of year means pumpkin spice EVERYTHING, cooler weather, and lots of holiday planning! The change in season brings a few specific things you should be focusing on…

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Keeping the Customer Service Spirit All Year Long

The holiday season has officially come to an end, but I wish that was not the case. The holidays represent more than gifts and time off of work – they represent being a little nicer and more thoughtful, and acting…

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7 Steps to Avoid Holiday Identity Theft

The official start of the holiday shopping season is just around the corner.  Yes, I am one of those crazy people who go out “Black Friday” shopping, and any of you that have ventured out on Black Friday know how…

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Employee Theft Can Lead to Unhappy Holidays

It’s hard to believe the Christmas season is just around the corner.  Large amounts of money will be spent on the perfect gifts or donated to favorite charities.  To handle the volume of additional business and customers, many stores and organizations…

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