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10 Values I’ve Gained from 30 Years in Insurance

I started my career as an elementary school teacher at the wonderful age of 22, ready to make my mark on 30 sixth graders. Yes that is correct, 30 12-year-old kids with raging hormones in a classroom the size of a two-car…

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Don’t Just Meet Their Expectations, Exceed Them!

As consumers, we have expectations in regard to customer service. We want fast, accurate service from knowledgeable and friendly customer service representatives.  There are so many ways to not only meet but exceed customer expectations, it just takes knowing what the customer…

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