Considering starting a brewery? Here’s what type of insurance coverage you’ll need.
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Category: Business, Commercial, Liability, Loss Control, Prevention, Risk Management, Service
Tags: alcohol, alcohol awareness, alcohol awareness training course, alcohol training, bar owners, bartenders, business, business insurance, business owner, commercial building, Commercial general liability, commercial insurance, commercial property, customers, employee, employees, employment, fall prevention, hazard, liquor liability, protecting business property, safety, Safety Tips, small business, taprooms, tastings
The holiday season is officially here (which I like to think started on World Kindness Day in November)! Thanksgiving just passed, today is #GivingTuesday, and Christmas is right around the corner. The holiday season represents more than just tasty food,…
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Category: Employees, Service
Tags: customer, customer experience, Customer Service, customer service person, customer service tips, customers, good customer service, holidays, positive customer service, small act of kindness
We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service” or “The BEST customer service in the industry!” But, what really is great customer service and how can…
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Category: Business, Communication, Employees, Service
Tags: best customer service, customer, customer experience, Customer Service, customers, ownership, Service, take ownership
When the storm sirens sounded last year, I scooped up my 4-year-old grandson and headed for our “safe closet.” Have you ever sat in a closet with a 4-year-old with the door closed? I suggest you have a flashlight available, because…
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Category: Business, Central, Commercial, Liability, Prevention, Risk Management
Tags: businesses owners, clients, confidential data, credit monitoring, customers, data breach, emergency response plan, fraud alert, personal information, security breach
Wow, it’s hard to believe that 2011 is almost over! It’s been a wild ride this year, with the many ups and downs with our economy and unusual weather across our country……. so much of this is out of our…
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Category: Business, Central, Education, Employees, Service
Tags: customers, education, enjoyment, excellence, honesty, improvements, resolution, Service