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Everything in Our Power – Claims Department

I am a multi-line claim representative who has been with my company for three years. I started in insurance right out of college, following in my father’s footsteps. He has been in the insurance industry for decades!

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When Everything Old Becomes New Again

One of the more challenging things that can happen during a claim rep’s day is to receive a “new” file on an incident that happened months and possibly years earlier, especially if it’s a liability file.

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A Day in the Life of Your Claim Representative

I was given a list of subjects people expressed interest in seeing addressed in our blog.  Most did not surprise me as they are the subject of questions we receive in the Claims department on a regular basis.  But one…

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Adjusting Your Attitude about Your Claims Adjuster

I have handled a lot of claims in my four-plus years as a claims adjuster.  I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the…

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“Back” to Basics

Have you ever had an employee unable to work due to a back injury?   If you have, you are not alone, as many employers deal with this serious workplace issue.   By following a few simple tips, you can help reduce back…

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How You Can Help Speed Up the Claims Process

When you need to file a claim, your insurance company wants to reach a fair and quick resolution as much as you do. Here are a few tips that you can follow to help speed up the claims process.

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