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Insurance and the Military: Two Career Paths, One Destination

Throughout my years in high school and college, the thought of entering the insurance field had never crossed my mind. During that time, I was fully consumed into wanting to join the military and go off on some grand adventure….

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A Day in the Life of Your Claim Representative

I was given a list of subjects people expressed interest in seeing addressed in our blog.  Most did not surprise me as they are the subject of questions we receive in the Claims department on a regular basis.  But one…

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The Other Side of an Accident Claim

When handling an automobile accident claim, I’m often asked the questions: “The other guy’s insurance company called me.  Should I talk to them?  What should I say?” That’s when Martha the super-cautious individual and Martha the experienced, common-sense claim professional are…

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