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Is Human Interaction Still Necessary in a Digital Lifestyle?

When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:

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Set the Bar Higher for Safety

Holidays also evoke a sense of celebration…and drink specials at your favorite bar or restaurant. Whether it’s the champagne of New Year’s Eve, the green-tinted cocktails of St. Patty’s Day, or the margaritas of Cinco de Mayo, the commercial underwriter…

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Get the Dish on Restaurant Food Safety

When customers enter a restaurant or food establishment, they expect an attentive wait staff, friendly service, tasty food, enjoyable atmosphere and, most importantly, a clean environment. The health inspector has a major influence on your business’s good standing, but in…

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Disaster Recovery Plan

Natural disasters can come in many forms, with the most common being related to windstorms, fire, and flooding. More tornados occur in the United States then in any other part of the world. While large scale disasters capture media attention,…

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5 Snow Removal Contract Requirements

It’s no secret winter weather creates more opportunity for liability claims, especially slips and falls. If you own a business, commercial building, or manage property, contracting with a reputable snow removal contractor to clear your driveways and walkways can help…

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Tackle Life’s Tasks with Trello

The New Year always brings a new perspective on life, a fresh start, resolutions, goals, budgets, tax season, annual maintenance items… sometimes it can be a lot to remember! The same can apply with tasks at work and other areas…

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Tips for a Better Presentation

Many people get nervous when it comes to giving presentations and public speaking, but sometimes it’s necessary at work. Whether you are pitching an idea to managers and supervisors or giving an informal presentation to fellow coworkers, here are some…

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Does Your Commercial Renewal Policy Need a Renewal Checkup?

As a small business owner, you have a lot on your plate. Obviously, making a profit and keeping your business growing are of paramount concern.  In addition, there’s making payroll, staying competitive, staying on top of new healthcare and tax laws,…

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It’s Not What You Do, But How You Do It!

“If we don’t take care of our customers, someone else will.” It’s likely you’ve heard this quote before. While we aren’t sure who coined the phrase, we do know there’s a lot of truth in that statement!  It’s not only…

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Understanding and Preparing for a Premium Audit

You just received a phone call from someone who says they represent your insurance carrier and would like to set up an appointment to audit your business operations.  You’ve paid all of your premiums on time so what could they…

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