Over the weekend, I was watching a drama on television where the plot centered on a law firm and its various office relationships intertwined with some courtroom action. Although I do like this show, it struck me that the plot had shifted from the actual court proceedings being the core of the show to those behind closed-door trysts. Definitely not a show made for young eyes!
If you’re not familiar, Extreme Couponing is the name of a hit reality TV show based on “super couponers:” people who go to great lengths to save money on necessary household items by clipping coupons. The show debuted as a special in late 2010 on the TLC cable network and was so successful, the network immediately ordered a season’s worth of shows which began last spring.
As a claims adjuster, I wear a lot of different hats on a daily basis. On one hand, I am always trying to provide the best customer service, but I am also focused on the steps of adjusting a property claim or investigating an automobile accident. One of the best things about being a claims adjuster is that your job is never boring. Each claim has different circumstances, which provide separate challenges.
We know we need to recruit the right people and train them well. Once these people are in place, we need a tool to help monitor performance, set development goals, determine who should be promoted, and how to compensate our people. Most companies turn to performance reviews to help manage all this.
The winter holiday season brings great things like Christmas, New Year’s celebrations, delicious food, and time with family. It also can bring not-so-great things like adding pounds to the waistline, juggling a hectic schedule, and feeling more tired when you return to work after the first of the year then you were when the holiday season began!