I have handled a lot of claims in my four-plus years as a claims adjuster. I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the case.
As a proud member of the “nerd culture,” I find it is my duty to love all things Star Wars. I’m talking about the ’70s and ’80s era (we can pretend the prequels never happened). There are a lot of things to appreciate about the films themselves, but what I really like about Star Wars is the fact that there is something in it for everyone. There is a strong-willed princess, a handsome swashbuckling anti-hero, the hero farm boy, and of course a talking metal trash can. Ok, so that last one is kinda hard to relate to, but you can see what I’m getting at. So, I thought it might be fun to try and relate Star Wars to the business world and see what kind of wit and wisdom we can come up with.
I’m often asked: “How can I motivate my people?” I get the impression some supervisors think this is a difficult thing to do or they feel there must be some secret to it they are unaware of. Some think it takes money. While a raise can definitely motivate people, it’s usually short-lived. There are many other simple things we can do each day to create an environment that will allow our people to motivate themselves. Here are a few tips.
With Christmas approaching, my wife has spent the last week uploading pictures to Shutterfly to create the cards we send out annually to our family and friends. It was taking her a considerable amount of time to get the photos uploaded. Some were taking more than 15 minutes and she was running into timeout issues. We’ve started to take a look at our Internet connection speed and may purchase a different package. I’m guessing some of you may have run into a similar issue, so I thought I’d pass along a few things to consider.
It’s hard to believe that winter is upon us. Those of us who live in areas where snow is abundant anticipate this change of season; shortly after the leaves have changed color and dropped to the ground you know snow and/or ice are right around the corner. Those of us who deal with this change of season also understand the need to be more cautious while driving, packing extra clothes in the car in case you get stranded, and giving yourself more time to arrive at a destination.
I receive e-mails periodically from industry sources that share information on various insurance topics. One thing that’s certain is that communication has changed since I entered the industry. From the not-so-green printed manuals to Facebook and digital newsletters, information flows fast and furious with no end in sight.