Central Insurance Companies

Category: Service


Be a Part of the Team!

September is one of my favorite months. It’s the official start of fall, which is my favorite season. I love the cooler weather and the changing colors. I also love the football! Being born and raised in Ohio, I am…

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Positive Employees Lead to Happy Customers

I was listening to a podcast the other day about corporate culture, featuring Pat Lencioni. Lencioni is the author of multiple best-selling books and owner of a company called The Table Group, which works with companies and advises them how…

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The Do’s of Customer Service

Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…

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The Benefits of Working with an Independent Agent

Having worked in the insurance industry for ten years, I have received many calls, e-mails, and texts from friends and family regarding their insurance needs. I am more than happy to assist where I can, but my conversations with them…

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E-asy Button – Go Paperless

Has a service provider or company asked you to go paperless or to sign up for e-billing? If you haven’t been asked this, I would be genuinely surprised. In today’s world, paper statements are becoming a thing of the past….

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Is Human Interaction Still Necessary in a Digital Lifestyle?

When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:

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Get the Dish on Restaurant Food Safety

When customers enter a restaurant or food establishment, they expect an attentive wait staff, friendly service, tasty food, enjoyable atmosphere and, most importantly, a clean environment. The health inspector has a major influence on your business’s good standing, but in…

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EFT: Schedule It and Forget It!

I do not like paying bills. Who really does? For me, it’s not just the fact that I’m spending all my money. It’s also organizing all the different bills that come in the mail and then finding the time to…

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Insurance Underwriter or Superhero?

Can you believe it? Here we are, already in the month of February, which happens to be Insurance Careers Month! To tell you a little bit about myself, I have worked 22 years in the insurance industry. I know that’s…

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Customer Service in the Insurance World

February is a great month! February 14th is Valentine’s Day, which usually involves lots of chocolate, flowers, and other goodies. However, February is also Insurance Careers Month!

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