Central Insurance
Category: Communication
5 Steps to Improve Your Customer Service
At Central, our top priority is maintaining positive relationships with our agents, policyholders, and employees. Every move we make is an effort to improve the experience of these vital individuals. Whether we’re honing our product offerings to meet policyholders’ changing…
Read MoreCondominium Association Risk Management Suggestions
While much of risk management for condominium associations boils down to common sense – ensure exterior surfaces and vegetation are well-maintained, utilize guidelines pertaining to the usage of grills or fire pits, and utilize procedures to ensure association funds aren’t…
Read MoreStay Cyber Secure When Connecting Remotely
COVID-19 has forced people from their workplaces and schools. Working from home and homeschooling means that millions of Americans are using video conferencing for the first time. With this surge in new users, there will be many cybersecurity challenges. Here’s…
Read MoreAdjusting to Remote Work
So COVID-19 has turned you into a remote worker. Maybe you’ve always wanted to work at home. Or maybe you miss your coworkers. It’s an adjustment. Here are some tips that can help you enjoy your new work environment.
Read MoreWorking Remotely? Remember to Secure Your Webcam!
The Covid-19 pandemic, also known as the novel coronavirus, has affected daily life in unprecedented ways. Because of home-work and homeschooling measures, millions of Americans are using video conferencing for the first time. With this surge in new users, there…
Read MoreA Culture of Appreciation is Everything!
“Culture is Everything.” It’s a phrase I first heard from Mr. Bill Purmort, current President of Central Insurance Companies, and I think it’s a great way to introduce today’s blog topic…employee appreciation. Why? Because, tomorrow, March 6th, 2020, is National…
Read MoreGetting Personal with Agents and Underwriters
I’ve been working in the insurance industry for 18 years now. Currently, I hold a position as a Personal Lines Underwriter with Central Insurance. However, when I obtained my very first position as a personal lines customer service representative at…
Read MoreGreat Customer Service: Own It!
We all know that customer service is a simple thing that makes a big difference. Many companies profess to have “Great Customer Service” or “The BEST customer service in the industry!” But, what really is great customer service and how can…
Read MoreChanging the Stigma of Insurance
Attend elementary school, graduate high school, go to college and get a degree, and then head out into the workforce; the standard career path. The problem is that model and expectation does not fit everyone and many do not know…
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