Central Insurance Companies

Category: Communication


A Two-Tier Approach to Protect Yourself from Identity Fraud

Cyber attacks are increasing at an alarming rate and the resulting data breaches have led to countless amounts of personal information being exposed to unscrupulous individuals. While banks have become more proactive in monitoring accounts for activity that appears to…

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The Do’s of Customer Service

Because I’ve worked in customer service my entire career, I have taken my fair share of angry customers. Since I previously worked in management at a local restaurant, I dealt with upset customers on a fairly frequent basis, both on…

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Is Human Interaction Still Necessary in a Digital Lifestyle?

When you think of really good customer service, what do you envision? I know that personally, I prefer many different methods of communication. My top picks would be:

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Master Your Work in Progress

Ever feel like you’re trying to do too many things at once? There’s a good chance you are! You’re only one person, so it doesn’t make sense to try to work on more than one task at a time. If…

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3 Ways to Keep A Positive Spirit After the Holidays

The holiday season is finally over. While the stores in the weeks leading up to Christmas seem incredibly chaotic, it almost seems busier after the holiday rush is through. Everyone is back to return or exchange gifts that were maybe…

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Tips for a Better Presentation

Many people get nervous when it comes to giving presentations and public speaking, but sometimes it’s necessary at work. Whether you are pitching an idea to managers and supervisors or giving an informal presentation to fellow coworkers, here are some…

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Loss Control: “Not another safety training blog!?”

Recently, I went to a meeting where the guest speaker presented a training session on ladder safety. My first reaction was, “Not another ladder safety training session!”  This had nothing to do with the quality or expertise of the presenter, nor…

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