Central Insurance Companies

Category: Communication


Changing the Stigma of Insurance

Attend elementary school, graduate high school, go to college and get a degree, and then head out into the workforce; the standard career path. The problem is that model and expectation does not fit everyone and many do not know…

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Living the Glamorous Life of Loss Control

A day in the life of a loss control consultant is the closest thing in the insurance industry to being a rock star. People love to see my name calling on their phone or see me showing up at their…

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Endless Possibilities Exist in the Insurance Industry

I’ve written a couple of times in the past about how much I enjoy the insurance industry and how I was able to find a home in it back in 2001. However, there’s no reason to keep writing about me;…

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Answering the Call through Customer Service

Shortly after finishing my undergraduate studies, my husband and I moved back to my hometown where I was working as a server at a local restaurant. Though I had just started graduate school, I was beyond ready to put my…

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Sharing Kindness and Compassion through Positive Customer Experiences

Before I started my career at Central, I had very little experience being on this side of customer service interactions. While I have always strived to be kind to others, I would still get impatient or frustrated with service representatives…

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Insurance: A Career of Helping Others

“What do you want to be when you grow up?” A common question we all heard as children but the response was probably never “an insurance agent,” or “a claims adjuster,” or “an underwriter.” However, many will say they want…

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Buyer Beware of Online Insurance Shopping

There is no disputing that the internet has changed our lives in the past 15-20 years. It has altered how we live, shop, and interact with each other. Companies such as Facebook, Amazon, Google, and Apple have become household names….

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