Protect Your Online Retail Business

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In my blog post, Protect Yourself While Shopping Online, I shared how to protect yourself as a consumer. Now, let’s talk about protecting your customers and yourself as a business owner. If you have any kind of online store where orders and payments are made, then you’ll want to be sure your site is secure for your customers. You don’t want to risk your customers’ personal information, tarnishing your good name, and possibly putting yourself out of business. There are multiple safeguards you can put in place to help you protect your site.

If you choose an online service that will help you create, deploy, and update your business’ website, make sure you confirm that the service has tight security to protect you and your customers against fraud and hackers. A good example of what you should look for is a site with SSL certification. This means that your website is encrypted and makes it almost impossible for anyone to see what your customers are doing on your site. 

Cyber insurance is the other detail. Cyber insurance may vary greatly from one carrier to another but likely will provide some type of resource to respond to:

  1. Breach of personal information (if your customers’ private information is compromised)
  2. A computer attack
  3. Cyber extortion (a hacker holds your companies data hostage for ransom)
  4. Defense and settlement costs
  5. Identity recovery
  6. Liability for third parties (those that sue you due to the attack/breach)

In the world of fast-changing technology, hackers are always trying to obtain data from vulnerable online stores, and having the right coverage will help your business recover if this should ever happen to you. Whether you are risking your own personal information or your customers’ information, always protect yourself and others from cyber fraud and attackers. 

Contact your independent insurance agent to learn more about Cyber coverage.

The information above is of a general nature and your policy and coverages provided may differ from the examples provided. Please read your policy in its entirety to determine your actual coverage available.

Copyright © 2020 Central Mutual Insurance Company. All rights reserved.

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