I have handled a lot of claims in my four-plus years as a claims adjuster. I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the case.
Adjusting Your Attitude about Your Claims Adjuster
December 19, 2011
4 Comments | 
Accident, Auto, Central, Claims, Service | Tagged: claims, communicate, cooperation, insurance adjuster, patience, positive, relationship, trust | 
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Posted by R. J. Coleman
What Women Want: A Relationship with Good Customer Service
October 10, 2011
I read a study recently that said 95 percent of women are the financial decision makers in their household. 95 percent! It got me thinking about a show I’ve been watching lately called “Mad Men.” If you’re not familiar with the show, it’s about an ad agency in New York City in the 1960s. The show paints the quintessential portrait of the decade: a male-dominated business world where men are in control of the household finances and their wives need only be concerned with pot roast and laundry detergent.
1 Comment | Central, Service | Tagged: breadwinner, Customer Service, finances, financial decision makers, relationship | Permalink
Posted by Shonda Vorst
Shonda Vorst
R. J. Coleman
Jason Brown
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Cheryl Yearling
Jeff Foster
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