As a claims adjuster, I wear a lot of different hats on a daily basis. On one hand, I am always trying to provide the best customer service, but I am also focused on the steps of adjusting a property claim or investigating an automobile accident. One of the best things about being a claims adjuster is that your job is never boring. Each claim has different circumstances, which provide separate challenges.
How I Became a Raccoon Wrangler
January 20, 2012
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Central, Claims, Home, Service | Tagged: animals, claim, claims adjuster, damage, home, raccoon | 
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Posted by R. J. Coleman
Adjusting Your Attitude about Your Claims Adjuster
December 19, 2011
I have handled a lot of claims in my four-plus years as a claims adjuster. I would love to say that all of them end with the insured adding me to their Christmas card list, but this is not always the case.
4 Comments | Accident, Auto, Central, Claims, Service | Tagged: claims, communicate, cooperation, insurance adjuster, patience, positive, relationship, trust | Permalink
Posted by R. J. Coleman
Love Thy Neighbor But Beware of Their Trees
November 21, 2011
I’m not sure what the weather has been like in your area over the last couple of days but in Northwest Ohio it has been crazy windy. Since becoming a claims adjuster, I think in a completely different way when it comes to the weather. All I think about are the weather-related claims that will be rolling in.
2 Comments | Central, Claims, Home, Liability | Tagged: Act of God, damage, fallen tree, neighbor, property | Permalink
Posted by R. J. Coleman
Don’t Be Haunted by a Claim this Halloween
October 26, 2011
I remember when I was a kid out trick-or-treating. There was always this house set up kind of like a haunted house. Usually someone was jumping out from behind a corner or popping out of a box, trying to get you to scream like a little school girl. That is part of the fun of Halloween. However, I’m in insurance, more specifically claims, so it also gets me thinking about the things that could go wrong on Halloween and result in a premises liability claim.
Leave a Comment » | Central, Claims, Home, Liability, Loss Control, Personal, Prevention, Risk Management, Safety Tips | Tagged: claim, Halloween, haunted house, premises liability, social guest, Trick-or-Treat | Permalink
Posted by R. J. Coleman
Five Steps to Take After an Accident
October 7, 2011
An automobile accident is a scary and stressful situation regardless if it’s your fault or not. I talk to a lot of people after they’ve been in an accident and they are so shaken up that they have difficulty giving me the details of how the accident happened. I can’t blame them. I have never been in a car accident (knock on wood), but I do consider myself somewhat of a professional when it comes to what needs to be done following an accident. Here are five steps to help you get back on track.
Leave a Comment » | Accident, Auto, Central, Claims, Liability | Tagged: accident, after an accident, claim, liability | Permalink
Posted by R. J. Coleman
Keep Med Pay Coverage and Keep the Peace
September 23, 2011
Have you ever had a friend at your house and they tripped on a step and got hurt? Maybe you are a business owner and you’ve had a customer that slipped and fell on your property. Accidents happen, often by no fault of yours. That’s why you carry medical payments coverage on your insurance policy.
4 Comments | Business, Central, Claims, Home, Liability, Personal | Tagged: claim, injury, liability, medical bills, medical payments coverage, no-fault | Permalink
Posted by R. J. Coleman
How You Can Help Speed Up the Claims Process
September 7, 2011
When you need to file a claim, your insurance company wants to reach a fair and quick resolution as much as you do. Here are a few tips that you can follow to help speed up the claims process.
Leave a Comment » | Accident, Central, Claims, Household Inventory | Tagged: accident, claims, claims adjuster, claims process, fire, household inventory, insurance adjuster, theft | Permalink
Posted by R. J. Coleman
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